When it comes to running a business, every detail matters. From choosing a company name to hiring its employees, you have overseen everything with total scrutiny. Competing against large, recognized businesses can be difficult, but there are many ways you can level the playing field. You might have thought toll free numbers were just for major corporations, but your small business can enjoy the benefits of a 1-800 number, too. If you are still using your home or cell phone to conduct business, consider these reasons for adding a toll free line instead.
One of the most important aspects of running a business is brand recognition. You want your company to leave a lasting impression without all the cheesy gimmicks. Customized vanity numbers, like 1-800-HOTRODS are affordable and easier for your customers to remember. It is a great marketing tool and will generate more calls and increase your business with this simple tactic.
Customer satisfaction is surely a top priority in running your company, and a toll free line can help ensure happy patrons and their repeated business. Not only will they be pleased that every call is free, they will also appreciate being able to reach customer service any day, any time. Your company’s accessibility is important to gain new customers and prevent them from feeling alienated. You will also find that your business reaches a broader audience, as people outside your area do not have to call long distance to contact you.
Perhaps your business is already thriving, but a 1-800 number will give it a whole new sense of professional credibility. On the surface level, people associate these lines with large-scale operations. Whether you have 2 employees or 200, the impression you make to the public is critical. Toll free numbers denote legitimate, long-standing businesses and demand instant respect.
Another benefit of toll free numbers is that they are portable. Unlike landlines, you do not have to get a new number if you move locations. You can also have calls forwarded to a cell phone or land line if you are going to be out of the office for vacation or any other reason. Your customers will call the same familiar number and will not know the difference. Many of the toll free services provide unlimited extensions and voice mailboxes, so your employees can be reached individually if necessary.
Many toll free plans offer a multitude of added bonuses. These might include call screening, conference calling or email and text notifications. Virtual faxing is another feature, allowing you to use the same 1-800 number to receive faxes, saving money on an extra line. Some services offer a browser-based system, conveniently letting you to update settings, check call history or review your bill online. These features can be purchased á la carte in addition to your monthly plan.
There are many toll free service providers out there, so do some research before selecting the right one for your business. For a head start, check out the Kall8 review here.